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CrossCultural Coaching for Coaches

Leading across Cultures

  • An increased awareness of culture’s key drivers and their impact on a global leader and their team.
  • Understanding how different communication styles affect cooperation, tasks assignment and goals achievement.
  • Improved communication skills to positively interact, lead colleagues and build a supporting environment.
  • Enhanced leadership skills to inspire, encourage and motivate people across cultures.
  • Tools and strategies to improve leadership and develop long-term relationships with global colleagues, customers and suppliers.

 

How to introduce change without resistance in multicultural team?

  • The key business determinants of all cultures represented in a team.
  • How is change perceived in different cultures?
  • The common values of team members and their relations to change.
  • Strategies how to introduce change and its background for team members.
  • Strategies how to implement change and include team members.
  • How to set a goal on the way to achieve change and celebrate success at different stages?
  • Strategies how to support new working processes and approaches.

 

Strategies for an effective cross-cultural communication

  • How do I communicate information, tasks, opinions and recommendations across cultures?
  • How to adapt my communication style to leaders and colleagues from other cultures?
  • What is a communication style of other cultures? What do they expect from their colleagues, business partners and leaders?
  • Why do cross-cultural misunderstandings happen in a business communication?
  • How to establish a mutual understanding in cross-cultural communication?

 

Multicultural Teams

  • A cultural framework for identifying cultural differences and synergies.
  • A greater understanding of individual and team strengths.
  • Communication skills for overcoming cultural challenges and establishing the environment of cooperation.
  • Strategies for building relationships and trust across cultures.
  • Tips on how to provide support, influence others, manage conflict and reach agreement when working on common projects.
  • A new team mission with agreed ways of working together.

 

Communication with a customer

  • To understand what impact culture has on communication with customers.
  • How do cultures differ in their behaviour and values?
  • How to communicate with customers from different cultures?
  • How to avoid cross-cultural misunderstandings?

 

Working across Cultures

  • Greater self-awareness and cultural awareness when communicating with managers and leaders from other cultures.
  • How to recognize cross-cultural values and behavior of international companies and their representatives.
  • Strategies for communicating across cultures.
  • The knowledge to avoid costly cultural mistakes.
  • Increased cultural intelligence for cooperating successfully in an international company.

 

Virtual Team Management

  • What are challenges of cooperation in virtual team?
  • Awareness of own management style.
  • How to evaluate and adapt your management style to cooperation in virtual team?
  • How to enhance communication skills to positively interact with virtual team members?
  • What are the most common values, attitudes, assumptions and expectations within virtual team?
  • How to build trust among the members of virtual team?
  • How to enhance motivation within virtual team?
  • Communication styles within the virtual teams.

 

Intercultural Team Building

  • How is intercultural team different from monocultural team?
  • What cultural frameworks determine work styles of team members?
  • How do team members agree on decision making norms?
  • What are communication behaviour norms of team members?
  • How do team members adhere to rules?
  • What are risk assessment criteria of team members?
  • What are hierarchy expectations?
  • How to establish clear processes for teamwork?
  • How to give and receive feedback?
  • How to avoid cultural clashes?

 

Creative Leading across Cultures

  • Creative techniques how to introduce leader’s values and encourage team members to share their ones.
  • Recommendations for leaders how to conduct simulations and games to support team members to understand different communication styles.
  • Tips how to conduct meetings and reunions to positively interact, lead colleagues and build a supporting environment.
  • Creative tools to invite team members to contribute and motivate virtual teams to share their cultures and feel loyalty.
  • Creative strategies how to share and provide feedback to team members and let them space to share their feedback.

 

 

Copyright © 2011. Eva Gáboríková. EFE - English For Everyone