Leading across Cultures
- An increased awareness of culture’s key drivers and their impact on a global leader and their team.
- Understanding how different communication styles affect cooperation, tasks assignment and goals achievement.
- Improved communication skills to positively interact, lead colleagues and build a supporting environment.
- Enhanced leadership skills to inspire, encourage and motivate people across cultures.
- Tools and strategies to improve leadership and develop long-term relationships with global colleagues, customers and suppliers.
How to introduce change without resistance in multicultural team?
- The key business determinants of all cultures represented in a team.
- How is change perceived in different cultures?
- The common values of team members and their relations to change.
- Strategies how to introduce change and its background for team members.
- Strategies how to implement change and include team members.
- How to set a goal on the way to achieve change and celebrate success at different stages?
- Strategies how to support new working processes and approaches.
Strategies for an effective cross-cultural communication
- How do I communicate information, tasks, opinions and recommendations across cultures?
- How to adapt my communication style to leaders and colleagues from other cultures?
- What is a communication style of other cultures? What do they expect from their colleagues, business partners and leaders?
- Why do cross-cultural misunderstandings happen in a business communication?
- How to establish a mutual understanding in cross-cultural communication?
Multicultural Teams
- A cultural framework for identifying cultural differences and synergies.
- A greater understanding of individual and team strengths.
- Communication skills for overcoming cultural challenges and establishing the environment of cooperation.
- Strategies for building relationships and trust across cultures.
- Tips on how to provide support, influence others, manage conflict and reach agreement when working on common projects.
- A new team mission with agreed ways of working together.
Communication with a customer
- To understand what impact culture has on communication with customers.
- How do cultures differ in their behaviour and values?
- How to communicate with customers from different cultures?
- How to avoid cross-cultural misunderstandings?
Working across Cultures
- Greater self-awareness and cultural awareness when communicating with managers and leaders from other cultures.
- How to recognize cross-cultural values and behavior of international companies and their representatives.
- Strategies for communicating across cultures.
- The knowledge to avoid costly cultural mistakes.
- Increased cultural intelligence for cooperating successfully in an international company.
Virtual Team Management
- What are challenges of cooperation in virtual team?
- Awareness of own management style.
- How to evaluate and adapt your management style to cooperation in virtual team?
- How to enhance communication skills to positively interact with virtual team members?
- What are the most common values, attitudes, assumptions and expectations within virtual team?
- How to build trust among the members of virtual team?
- How to enhance motivation within virtual team?
- Communication styles within the virtual teams.
Intercultural Team Building
- How is intercultural team different from monocultural team?
- What cultural frameworks determine work styles of team members?
- How do team members agree on decision making norms?
- What are communication behaviour norms of team members?
- How do team members adhere to rules?
- What are risk assessment criteria of team members?
- What are hierarchy expectations?
- How to establish clear processes for teamwork?
- How to give and receive feedback?
- How to avoid cultural clashes?
Creative Leading across Cultures
- Creative techniques how to introduce leader’s values and encourage team members to share their ones.
- Recommendations for leaders how to conduct simulations and games to support team members to understand different communication styles.
- Tips how to conduct meetings and reunions to positively interact, lead colleagues and build a supporting environment.
- Creative tools to invite team members to contribute and motivate virtual teams to share their cultures and feel loyalty.
- Creative strategies how to share and provide feedback to team members and let them space to share their feedback.